CRAZY RESTAURANT OWNER SYNDROME (CROS)

There was a recent post on Gawker featuring an email written by Vadim Ponorovsky, the owner of Paradou, a restaurant in the Meatpacking district, taking his employees to task for not collecting email addresses from his patrons so he could add them to some kind of...

No Tip = Handcuffs!

After getting hundreds of emails from readers about a couple in Bethlehem, Pennsylvania who got arrested for not leaving a tip I decided I had better say something about it. The first thing everyone should realize is there’s a difference between a “service...

I Need a Massage!

I’ve interviewed several massage therpaists for my book but I’ve yet to avial myself of their services. So if you’re a licensed massage therapist in the Metro NYC area and would like to be interviwed for my book while giving me a rubdown please email...

Vengeance is yours!

If you ever worked for gratuities you’ve felt the compulsion to seek revenge against bad tippers, I know I did. Sometimes I crossed the line. While I never enhanced a patron’s entree with my DNA I lost reservations, told customers that their credit cards...

Damn!

This is an actual check from Nello’s restaurant in New York City. $47,221.09! Goddamn! Talk about living large. Of course everybody’s wondering who got to keep that $7328.20 tip! (Did you notice it was calculated pre-tax?) As a former waiter I knew no...

The Today Show – Again!

Hey everybody. I’ll be on The Today Show with Kathie Lee and Hoda between 10 and 10:30 (EST) this morning. My second time on Today! Here’s the link to the video!

Rumor Control

There’s been a rumor floating around the internet for some time that Oprah Winfrey once said, referring to the depressed state of the economy, that “It’s okay to tip 10%.” After receiving countless emails on this subject I thought I’d put...

Balance

It’s 7:00 AM and I’m running late for work. It’s my fault of course. I didn’t get much sleep last night and the snooze bar on my alarm clock was too tempting to pass up. When I finally achieved consciousness I realized I had only half an hour...